Open mobile app
MISC Murrells InletMon–Sat: 10:00 AM — 8:00 PM
Need a hand? We’re just a call away and happy to help out.
Return Policy
Return Policy for MISC
Last Updated: September 1, 2025
At MISC, we want you to be thrilled with your fine art and custom framing purchases from miscmurrellsinlet.com or our Murrells Inlet store. This Return Policy outlines your options if you’re not satisfied, ensuring a smooth experience while protecting our business. By purchasing, you agree to these terms.
1. Damages and Issues
If your order arrives damaged or defective, please contact us within 7 days of delivery with:
- Your order number.
- Photos of the damage or issue.
- A brief description of the problem. We’ll review your request and, if approved, offer a replacement, repair, or refund within 7 business days to the original payment method. Contact us at miscmurrellsinlet@outlook.com or (843) 357-3507.
The following items are non-returnable unless defective:
3. Exchanges and Refunds
4. Contact Information
- Custom Framing Orders: Due to their personalized nature, custom frames cannot be returned or exchanged unless damaged or incorrect.
- Sale or Discounted Items: Items purchased with discounts (e.g., 15% off first framing order) are final sale unless defective.
- Altered or Used Items: Art or products that have been modified, damaged, or used beyond inspection are non-returnable. Returns must be in original condition with packaging and initiated within 30 days of delivery (except damages, 7 days).
- Exchanges: Available for defective or incorrect non-custom art items within 30 days of delivery, subject to availability. Contact us for approval. You’re responsible for return shipping costs unless the item is defective.
- Refunds: Eligible for non-custom art in original condition within 30 days of delivery. Refunds are issued to the original payment method within 7 business days of receiving the returned item. A 15% restocking fee may apply for non-defective returns.
- Custom Framing: Refunds or exchanges are only offered for defects or errors by MISC (e.g., incorrect frame). Contact us to resolve.
- Shipping Costs: Non-refunded unless the return is due to our error or damage. Return shipping is your responsibility for non-defective items.
For return inquiries or assistance, contact us at:
MISC Murrells Inlet, 4493 US-17 Bus, Unit A, Murrells Inlet, SC 29576
Phone: (843) 357-3507
Email: miscmurrellsinlet@outlook.com
Website: miscmurrellsinlet.com
How to Initiate a Return
Updates to This Policy
- Contact us within 30 days (7 days for damages) with your order details and issue.
- Receive a return authorization and shipping instructions.
- Return the item in original condition to our Murrells Inlet store or designated address.
We may update this policy as needed. Changes will be posted here with a revised “Last Updated” date.
Thank you for choosing MISC for your fine art and custom framing needs!